FAQ
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How long will it take for my order to arrive?
We ship our orders within 3 business days (business days do not include weekends or holidays)! However, if we have an ongoing promotion or a new launch, orders may take a bit longer to process. Once your order is shipped, you will receive a shipping confirmation via email with an AWB number.
Can I cancel my order after I've placed it?
Yes, the order can be canceled if it is not shipped. Once shipped, we won’t be able to cancel the Order.
Can I change my shipping address?
We will be happy to change the shipping address for your order if it is not processed. Please email our customer care team at Support@missnailsforyou.com with your Order number and the updated address ASAP, as we are only able to make changes to your Order if it has not yet entered the packing process.
A product that I want is SOLD OUT. Will it get back? If yes, how can I be notified?
We have a limited inventory for all Our Collections. Please sign up for our newsletter to be the first to hear about any products/Collection restock. We also announce restock dates via our social media channels.
Do you ship internationally?
No, at present we do not ship internationally. We do hope to start international shipping very soon.
How much does shipping cost?
Standard shipping cost is 49 Rs. per order. We offer free shipping on orders above 1,000 Rs.
Do you offer express shipping?
Yes, express shipping is available at an extra shipping cost. Once your order is placed, write to our customer care team on Support@missnailsforyou.com or you can WhatsApp us at +91-9953202600
What is your return/exchange policy?
We offer replacement of nail polishes if you receive a broken product. Unfortunately, due to the low-cost nature of our products we are unable to offer refunds or exchanges. All sales are final.
If you wish to cancel an order prior to shipping, or have any questions please contact our customer care team at Support@missnailsforyou.com
I'm missing item(s) in my order. How can this be fixed?
Oh no! Please email our Customer Care team on Support@missnailsforyou.com within 2 days of delivery with your order number and a list of the missing products. Please make sure to include a photo of the items & a unboxing video for the package you received and a picture of your packing slip. We will get back to you asap! **Discontinued items will be issued with a store credit for the amount paid.
My order was damaged in transit. What do I do?
We do our best to get your Order to you in perfect condition, but mistakes can occasionally happen. Please contact our Customer Care team at Support@missnailsforyou.com within 2 days of delivery of your Order. Please be sure to provide photo/Video of your broken products with a photo of the barcode label of the product so we can see the shade/Collection name to best assist you.
What does 15-free toxic mean?
It means that all Miss Nails polishes are free of toxic ingredients, which are usually found in nail polishes. At Miss Nails we make all our polishes without the use of 15 most toxic ingredients. To know more about this,CLICK HERE.
What is your ingredient list?
All the Ingredients list are mentioned on the packaging box. See packaging image listed on each product page for the ingredient list.
Do I need UV light for the Gel top coat?
No, you don't require any UV light for Gel Top Coat, Just simply apply the top coat over a dry nail color, let it dry for good 3-4 minutes to see the Gel effect.
Can I modify my order after I've placed it?
Yes you can. For any changes in your order, please contact our team on Customercare Email Support@missnailsforyou.com Or you can Whatsapp us on +91-9953202600.